Returns & Exchanges
At SOJOS VISION, we want you to love your new frames; if you are not completely satisfied, we offer a hassle-free 30-day return and exchange policy for all unworn eyewear.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Eyewear
Securely place the sunglasses and all original packaging, including the microfiber pouch and cleaning cloth, into the shipping box.
- 3.Attach Shipping Label
Download and print the prepaid return shipping label provided via email and affix it firmly to the outside of your package.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your full refund or ship out your new frames within 5-7 business days.